Refund policy
Returns & Refund Policy
All GafferGob items are made to order, printed especially for you once your order is placed. For this reason, all sales are final.
Shipping
We ship worldwide. Orders are dispatched and delivered within 6–12 business days. You'll receive tracking once your order is on its way.
Damaged or Faulty Items
We only issue refunds or replacements if your item arrives damaged or faulty. If there's a problem, email us at gaffergob@outlook.com within 48 hours of delivery with:
- Your order number
- Clear photos of the damage or fault
Once verified, we'll sort a replacement or a full refund — your choice. No need to return the damaged item.
No Change of Mind
As every item is custom-made to order, we cannot accept returns, exchanges or refunds for:
- Change of mind
- Ordering the wrong item or quantity
- "It didn't look how I expected"
Please double-check your order before you pay.
Cancellations
Orders can only be cancelled before production begins. Once we've started making your item, it can't be cancelled or changed.
Questions?
Email us at gaffergob@outlook.com and we'll get back to you as soon as we can.